Resume — Vlad Popov

Sr. DevOps Engineer

Full Time Jun 2020 — Present

Lead DevOps engineer supporting multiple client projects in FinTech, Healthcare, Construction and other fields.
Designed multi-environment CI/CD pipelines (Jenkins, GitLab, Azure DevOps) automating deployments and infrastructure provisioning via Terraform and Ansible, improving deployment speed and consistency by 70%.
Architected AWS-based microservices and hybrid integrations for clients operating across on-prem and cloud ecosystems.
Implemented centralized monitoring and alerting with Grafana, CloudWatch, and Prometheus, reducing MTTR by 40% through proactive incident detection and correlation.
Designed and built Grafana dashboards for a blockchain-based (Ethereum network) settlement platform, providing real-time analytics and alerting across SWIFT, Bank of England, and UK participant bank payment flows.
Playing a key role in annual SOC-2 audit, including evidence collection, environment verification, and auditor engagements to validate compliance controls.
Leading internal security awareness campaigns and technical trainings to promote best practices across Dev, QA, and Operations teams.
Oversee internal IT operations ensuring high availability of shared infrastructure and a frictionless developer experience.
Collaborated with C-level personnel and technical leadership to design scalable, secure architectures aligned with compliance and cost objectives.

DevOps / Tier-2 Support / Implementation Engineer

Contract · Global Jan 2019 — Jun 2020

Architected and delivered infrastructure solutions across multiple industries, prioritizing automation, scalability, and high availability across hybrid environments.
Built and optimized CI/CD pipelines using Jenkins, Azure DevOps, and AWS CodePipeline, streamlining multi-environment deployments.
Designed and deployed containerized workloads using Docker, AWS ECS/EKS, Kubernetes, improving portability and developer velocity.
Executed large-scale data processing jobs on AWS EMR, integrating Python and Apache Spark workflows with third-party APIs and on-prem data pipelines.
Implemented comprehensive observability stacks using AppDynamics, New Relic, CloudWatch, and SEQ to enable proactive incident detection.
Automated platform tasks using PowerShell, Bash, Terraform, Ansible, and CloudFormation, enabling repeatable infrastructure deployments.
Completed 12-month hands-on mentorship in AWS, on-prem infrastructure, and DevOps engineering best practices.

Guest Tech Project Lead

Contractor Dec 2018 — Mar 2020

Responsible for training team members and department heads on content management, scheduling, and application features.
Ongoing day-to-day application, network, and database health checks and maintenance with GuestTech DevOps team.
Performed full-scope end-to-end testing and troubleshooting of complex issues with mobile implementations and networks.
Worked closely with product and development teams on feature implementation and QA processes.

Photographer / Lab Tech Assistant

Contractor Jul 2017 — Nov 2018

Guest and event photography across multiple ship locations with individual approach to each guest.
Department training lead for photographers, photo managers, and lab techs on Sherlock App, Pixels App, Carnival HUB, and Admin Tool.
Device setup and maintenance for Samsung phones, iPads, and photo gallery lamels. Complete photo lab technician training.
Promoted Carnival Hub app to guests, troubleshooting on both Android and iOS platforms.

IT Support / Jr. SysAdmin

Full Time · Russia Apr 2015 — May 2016

Deployment of IT infrastructure, desktops, servers, and peripherals.
Troubleshooting users' desktop issues with network connectivity and computer performance.

Vladimir Popov